Privacy Policy
Last updated: May 2026
Hyrel (“Hyrel”, “we”, “us”) respects your privacy. This policy explains what information we collect, how we use it, and your choices. It is written to align with the Australian Privacy Act 1988 and the Australian Privacy Principles.
Information we collect
Information you give us: when you submit a form or contact us, we collect details such as your name, work email, company, role, company size, and anything you write in a message.
Usage information: we collect basic analytics about how the site is used, such as page views, time on page, scroll depth, and the referring source, to understand and improve performance. This is first-party and aggregated where possible.
Client data (for customers): when we build and run AI employees for a customer, we process data from the tools they connect (such as email, CRM, and documents) only to deliver the service, under the terms of our agreement with them.
How we use information
We use information to respond to enquiries, provide and improve our services, communicate with you, and meet legal obligations. We do not sell your personal information, and we do not use customer data to train public AI models.
Sharing
We share information only with service providers who help us operate (for example, hosting, analytics, email, and AI infrastructure providers), bound by confidentiality obligations, and where required by law.
Security
We use reasonable technical and organisational measures to protect information, including encryption in transit, access controls, and scoping each system to only the data it needs. No method of transmission or storage is completely secure.
Data retention
We keep personal information only as long as needed for the purposes described here or as required by law, then delete or de-identify it.
Your rights
You may request access to, correction of, or deletion of your personal information, and you can opt out of marketing at any time. Contact us at derek@hyrel.ai.
Cookies & analytics
We use minimal first-party analytics and may use cookies or similar technologies to measure and improve the site. You can control cookies through your browser settings.
Changes
We may update this policy from time to time. Material changes will be reflected by the “last updated” date above.
Contact
Questions about this policy? Email derek@hyrel.ai.