Terms of Service
Last updated: May 2026
These terms govern your use of the Hyrel website and services. By using our website or engaging our services, you agree to these terms.
The service
Hyreldesigns, builds, and operates AI “employees” and related automations for businesses. The specific scope, plan, and fees for any engagement are set out in a separate order or agreement between you and Hyrel.
Fees & billing
Plans are billed monthly in advance and are month-to-month unless agreed otherwise. You can cancel with notice as set out in your order. Fees are exclusive of taxes unless stated.
Your responsibilities
You are responsible for the accuracy of information you provide, for obtaining any consents needed for us to process data on your behalf, and for reviewing AI-generated outputs before relying on them.
AI outputs & not legal advice
Our services use AI, which can make mistakes. Outputs are tools to assist your team and are not professional, legal, or financial advice. A human should review anything that matters before it is acted on or sent to a third party.
Intellectual property
We retain ownership of our platform, methods, and underlying technology. You retain ownership of your data and your business content. Each party grants the other the licences needed to deliver and use the service.
Confidentiality
Each party will protect the other’s confidential information and use it only to perform under these terms.
Disclaimers & liability
The service is provided “as is” to the extent permitted by law. Nothing in these terms excludes rights you have under the Australian Consumer Law that cannot lawfully be excluded. To the extent permitted by law, our liability is limited to the fees paid in the three months before the relevant claim.
Termination
Either party may terminate as set out in the order. We may suspend the service for non-payment or misuse.
Governing law
These terms are governed by the laws of New South Wales, Australia, and the courts of that jurisdiction.
Contact
Questions about these terms? Email derek@hyrel.ai.